Returns & Refund
Online purchases made through www.girggit.com are valid for exchange, credit, or refund within 30 days from the ship date. Your return form and invoice provide a postmark date that specifies the last day you have to return your merchandise by mail or to one of our stores.
Items must be returned unwashed, unworn, undamaged, and with all tags attached. All returned items must be accompanied by the return form and customs documents (if applicable).
RETURNS BY MAIL
Your package includes an order invoice, return form, customs documents (if applicable), and a pre-printed merchandise return label. On your return form, check off the items you wish to return and list the return reason codes. Securely pack your merchandise and return form in a box or envelope of your choice (you may also use the original package if possible). Place the pre-printed return label on the outside of your package.Please note that the return label is not pre-paid, therefore, you will be responsible for the return shipping cost. In addition, return shipping is non-refundable; unless you received damaged, defective, or wrong item(s).
Mail your online returns using the pre-printed label included in your package, or to the following address:
B-96, SGP Holidays, Sector 42, Noida UP, 201303
Refunds will be issued in the original form of payment. Please allow 2-3 weeks from the return ship date for your account to be credited, and 1-2 billing cycles for the credit to appear on your statement. If you made your purchase using a gift card, e-gift card, or store credit, refunds will be issued to the original card that was used.
Damaged and wrong Item
To ensure proper processing, please select the appropriate Return Reason Code listed on your return form. In addition, please specify the damage, defect, or wrong item(s) on the return form. Upon receipt of your return, our Online Returns Department will inspect your merchandise. If you would like a replacement of the item(s), please write Exchange on the return form in the notes section. We will gladly send out a replacement of the original item(s) purchased, at no cost, as long as the merchandise is available. If the merchandise is not available, you will receive a refund to the original form of payment used to make your online purchase. Returns must be unworn, unaltered, and unwashed with all tags attached.